Britdeals Reviews

I have only had one order so far but I can say that so far my experience has been 5 stars. I noticed some other reviews say the customer service is slow and not very helpful. I found the COMPLETE OPPOSITE to be true. I had replies to my emails on the same day every time, usually within a few hours. Very very helpful staff. My order came promptly and although some of the sizes were not as advertised, it's not caused me any kind of issue. All in all, so far I am very happy with Britdeals and would be more than happy to recommend them to anyone and I look forward to placing my next order.

Great product and great service from order to delivery.

Amazing customer service and account manager. Ashleigh is the best account manager and deserve a raise for all she does for the company

Great company to work with. Maria is especially professional and efficient!

Excellent service, Maria Tomova

I have now been contacted and am looking forwards to my first order.

Unfortunately, I do not recommend. The order was completed quickly, transport without problems, but what I got matched in about 60% with the manifests. A lot of things (unfortunately the most expensive ones) were missing or damaged. After talking to the sales manager (Elizabeth) she was supposed to explain the matter, she offered to give me a discount on my next purchase as compensation. I asked questions unobtrusively, I wrote an e-mail once, after week second, each time answers that she would talk about my case, etc. In the end, when I stopped asking, Mrs. Elizabeth also didn't write anything anymore. I didn't receive anything, only the goods that differ from what I ordered. To sum up, contact before buying is fine, shipping is fast, but what is in the manifests (that is, theoretically, what you pay for) and what you get is a bit of a lottery. Sellers are not entirely honest because they promise and do not keep their word.

Britdeals is one of my most fav e comm website that is reliable and trust worthy to for expanding your business. Thank you for placing good products.

I've only ordered from them once so far and had no issues. The only small suggestion is - please give a disclaimer why you need private information such as passport details as it can be alarming for some. Also another suggestion - I got the first sale discount, but it didn't apply to prices in the spreadsheet that can be obtained via your website. And since I wasn't 100% sure how much that discount was (40 or 50%) I had a hard time trying to figure out each items actual price I paid (for accountancy) with all the vat applied already.

Great company and easy to deal with.